Software Engineering Leadership

Ahmed Hamed Ramadan

Software Development Manager

I lead engineering teams that build the KPI, performance, and project-management platforms behind government strategy in the Gulf — owning solutions from architecture and AI enablement through delivery and operations.

10+ years in software engineering MSc Computer Engineering IEEE-published Based in the UAE
Portrait of Ahmed Hamed Ramadan
Open to leadership roles
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Years in software engineering
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Government entities served
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Workflow events architected
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Stage governance chain
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IEEE publication
About

Turning complex government requirements into dependable platforms.

I'm a software engineering leader with over a decade of experience building data-driven systems. Today I lead the development team at DigitMe, delivering strategic performance management (KPI) and project-management platforms for UAE government entities.

I work hands-on across software architecture, .NET, DevOps and Azure DevOps pipelines, and AI/ML — and I sit at the table with Strategy and Performance offices to shape what we build. I care about clarity, dependable delivery, and growing the people around me.

At a glance

Engineering Manager @ DigitMeLeading delivery for UAE government clients
5 government entities servedDLD · DCAS · Awqaf Dubai · DSC · SEDD
Architecture · DevOps · AIEnd-to-end ownership, delivery to operations
Bilingual deliveryArabic (native) · English (professional)
Expertise

What I bring to a leadership role.

Engineering Leadership

Team management, Agile/Scrum coaching, delivery planning and estimation, code-quality governance, and mentoring.

Software & Solution Architecture

Multi-tier .NET, service-oriented and microservice design, design patterns, and system design at scale.

DevOps & Cloud

Azure DevOps Server & Pipelines, CI/CD, self-hosted agents, IIS/Windows Server, and SQL Server Always On.

AI & Machine Learning

AI-assisted workflows, NLP/semantic matching, LLM integration and AI-agent orchestration, and applied ML.

Government Performance Systems

KPI frameworks, project and portfolio management, and governance and partnerships platforms.

Stakeholder Engagement

RFIs/RFPs, technical and financial proposals, and direct work with Strategy and Performance offices.

Experience

A decade of building and leading.

Software Development Manager2024 — Present
DigitMe · Dubai, UAE

Lead and line-manage the development team delivering KPI/performance and project-management platforms to multiple UAE government clients. Own architecture, the DevOps backbone (Azure DevOps + CI/CD), the flagship Planoris platform, AI enablement, and engagement with government Strategy and Performance departments.

Senior Software Engineer2021 — 2024
DigitMe · Dubai, UAE

Led development squads as scrum master/coach, architected multi-tier .NET solutions, reviewed team code, and deployed delivery infrastructure (Azure DevOps Server, SQL Server, IIS). Engaged Dubai government departments including DLD and the Department of Finance.

Senior Software Engineer2019 — 2021
Andalusia Group for Medical Services

Designed and delivered large-scale healthcare management solutions, built a financial back-office system end to end, and mentored junior engineers within an Agile Scrum team.

Senior Software Engineer2017 — 2019
National Service Projects Organization

Established a software development department and built financial, inventory, and HR systems from design to deployment, with SQL reporting for decision-makers.

Earlier roles2011 — 2017
Freelance Developer · IT Teaching Assistant (EELU)

Delivered management software for clinics, labs, and businesses; taught programming, networks, and operating systems and supervised graduation projects.

Impact in numbers

Delivery, visualized.

A snapshot of the work — competency depth, where delivery has landed across the Gulf, and the platforms shipped over time.

Platforms shipped over timecumulative, 2017 → 2025
Selected Work

Government platforms, delivered.

Flagship · Awqaf Dubai

Planoris — Strategic Performance & Partnerships Platform

Led the notification and approval-workflow architecture spanning 50+ events across a 13-stage governance chain (department head → strategy → legal → audit → senior management → e-signature), a bilingual Arabic/English engine, KPI dashboards, and integration with the Adaa government performance platform.

Dubai Ambulance (DCAS)

Performance & Project Management System

Delivered KPI and project-management capabilities, dual-path project approval workflows, and monthly operational reporting with the Strategy and Performance team.

5 entities

Multi-Entity Government KPI Program

Consolidated KPI and DevOps reporting across Dubai Land Department, Dubai Ambulance, Awqaf Dubai, Dubai Sports Council, and Sharjah Economic Development.

Sharjah (SEDD)

Governance Platforms

Led technical and financial proposals and delivery for an Ideas & Proposals (Innovation) Management System, a Benchmarking system, and Job-Descriptions and SOPs platforms.

Reliability

Infrastructure & Operations

Implemented SQL Server 2022 Always On Availability Groups with a formal client handover, and ran Azure DevOps Server agents, wildcard SSL/PKI, and Windows Server deployments.

Skills & Tools

The toolkit behind the delivery.

AI & Machine Learning

Languages & Frameworks

Architecture & Methods

DevOps & Infrastructure

Data & Reporting

Education & Research

Grounded in computer engineering.

MSc, Computer Engineering & Automatic Control
Tanta University · 2019

Thesis on behavioral-biometric continuous authentication from touchscreen gestures using machine learning.

BSc, Computer Engineering & Automatic Control
Tanta University · 2011

Grade: Very Good. Graduation project: a Cloud Computing Integrated Development Environment.

Publication“Touch-input based continuous authentication using gesture-level and session-level features,” IEEE IEMCON 2017.
Contact

Let's build something that performs.

Open to engineering leadership and technical delivery roles across the Gulf. The fastest way to reach me:

ahmedhmdrmdn@gmail.com +971 56 165 5146 Dubai, United Arab Emirates